Monitoring, Evaluation, Accountability and Learning Manager, North East Syria
Contract duration: 12 months with possibility of extension
Country Program: Syria Response
Base: Derik and potential travel around NE Syria
Line Manager: Area Programs Director
About the role:PIN has been working in Northern Syria since 2012, providing support to conflict-affected communities and IDPs. PIN’s contribution to the overall Syria humanitarian response is amongst the largest, with an annual turnover of over $50 million, 40% is in NES. The major donors in NES are: EC, USAID BHA and SDC. The program in NE Syria has 4 operational offices in Derik, Kobani, Manbij and Raqqa City with approx. 300 staff.
The MEAL Manager will have a key role in leading and capacity building the MEAL teams and directly line managing the MEAL Team Leader. The MEAL manager is responsible for developing and maintaining updated project-specific M&E plans, tools and frameworks and supports Programme Managers in preparation of monthly evaluation and planning meetings. The MEAL manager is responsible for ensuring that M&E reporting and data sets are in line with high quality and timely mission-wide reporting. MEAL manager supervises development and implementation of the Community Feedback Response Mechanism (CFRM) with programme teams. The MEAL Manager cooperates closely with NES Head of Programmes, Programme Managers (PMs), Erbil based M&E staff (M&E Coordinator and Senior Data Analysis and Reporting Officer) and Turkey based MEAL Manager for Northwest Syria (NWS).
Duties and responsibilities:
Planning and Development of M&E processes
- Supports Erbil based M&E Coordinator in developing project-specific M&E Plans and frameworks.
- Supports PMs in preparation of monthly evaluation and planning meetings
- Ensures that MEAL data and reports are consistent with mission-wide reporting requirements, of high quality and on time. Ensures that M&E activities (monitoring and assessment data collection, analysis and reporting) are applied across all projects, and comply with the M&E Plans and M&E Standard Operating Procedures.
- Supports PMs in developing TORS and procuring Third Party Monitoring (TPM) assignments.
- Ensures planning and budgeting sufficient human resources for M&E activities across all projects.
- Manages NES MEAL Team with direct line management of MEAL Team Leader. Provide M&E induction training.
- Capacity Building of programme and MEAL staff in planning and technical skills.
Accountability, knowledge sharing and organisational learning
- Supervises development and implementation of the CFRM, including visibility and information sharing, receipt and logging of complaints, provision of appropriate responses and donor reporting.
- Lead on preparation and organizing learning and information sharing workshops with MEAL and Program teams.
- Ensures logging and follow up on MEAL related feedback in Program Feedback Tracker
- Engages with teams and NWS M&E Manager and M&E Coordinator to support dissemination of project lessons
Data Management & Reporting
- Contributes towards review, revision and development of data collection tools, methodologies, and standardized reporting templates
- Develops analytical reports from region M&E data
- Ensures that M&E reports are submitted to Grants Officer to fulfil donor reporting requirements
Suitable candidates for this position should possess:
- Completed university degree in Social Sciences, Statistics or other relevant field;
- At least 3 years of professional experience within a humanitarian and/or development organization with at least 1 year of experience as MEAL manager;
- Demonstrated experience in leading the MEAL development and roll-out for multi-sector programming;
- Experience in research/assessment/M&E including tool development, data analysis and report writing;
- Familiarity with digital data gathering software packages (Kobo ToolBox, or similar);
- Excellent computer skills (MS Word, Excel, PowerPoint);
- Experience with team management/supervision, interest and experience in capacity building of national teams;
- Excellent communication skills, including fluent spoken and written English, Arabic is a significant advantage;
- Strong organizational, critical analysis and problem solving skills;
- Experience of working in complex and volatile contexts, including familiarity with the humanitarian context of Syria or the Middle East, would be an advantage.
Living Conditions / Environmental Conditions
- This position is an unaccompanied. It is based in the main base in Derek, close to the Iraq Border. The office in Derik was opened in December 2019 and has a small contingent of international staff providing links to national staff in the other offices in NE Syria. The town is perceived as less conservative, offering opportunities for social life. Location of the position may change as the security situation in NE Syria is fluid.
- Derik is a small town with a few restaurants. There are a number of NGOs with their international staff based in Derik. Outside Derik, Hasakeh Governorate is considered one of the more stable areas in Syria. Mobile phones and cellular service are widely available. Internet is available in all PIN’s offices and guesthouses. There are a number of health services available with medevac mechanism for INGO’s members. There is reasonable access to most consumer goods.
- In the Raqqa and Menbij field bases living conditions are more basic with less opportunities and places to socialize. A new GH/Office has recently opened in Kobane which is more comfortable and offers more opportunities to socialise
People in Need offers:
- Working environment in a well-established and growing humanitarian organization;
- Salary od 2 900 – 3 100€ (already including subsistence allowance) bed on PIN salary scale
- Accommodation in PIN’s guesthouse on PIN’s expenses;
- 25 days of paid leave annually;
- Reimbursement of travel expenses with travel to the country of residence once per every 6 months of completed work, plus R&R benefits according to PIN’s Syria Mission HR policy;
- Reimbursement of costs of visas and vaccinations; assistance with visa application procedure;
- Free medical helpdesk and psychological consultation available online;
- Travel health insurance.
How to apply:
Are you interested in this position? Great. Send us your CV and short cover letter via this application form.
Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.
People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of conduct and key policies (available at: www.peopleinneed.cz/policies).