Knowledge Product Manager

People in Need (PIN) is an international, non-profit organization providing humanitarian and development assistance around the world. We are founded on the ideals of humanism, freedom, equality, and solidarity. PIN’s founder and CEO was one of the student leaders of Czechoslovakia's Velvet Revolution. The peaceful protesters called for dialogue, freedom and democratization. Born out of that spirit, our roots lie in empowering grassroots civil society and human rights activists, as well as delivering humanitarian responses in hard-to-reach regions.  

What began as a grassroots effort has evolved into a global organization. In 2024, we supported 3.5 million people across 26 countries. We implemented 202 projects with 1 309 partners. 62 institutional and private sector donors supported our work across our thematic pillars of: Civil Society & Inclusive Governance, Climate Resilience, and Emergency Response and Recovery. 

Position Overview:

The Knowledge Product Manager plays a pivotal role in the development, positioning, and promotion of People in Need’s (PIN) key knowledge products and programming approaches.  PIN has built a robust archive of assessments, analysis, studies, as well as evidence-based programmatic approaches, however, there is a growing need to support the organization in shaping them into digestible, well branded, audience specific products that are tailored to PIN’s priority donors (institutional, philanthropic, foundations, etc.). 

The position is a global role and reports to the Director of the Programme Strategy and Impact (PSI) Department. You will work closely with teams of global technical advisors and regionally-specialised colleagues across Africa, Asia, the Middle East and Eastern Europe. 

Main Duties and Responsibilities:

Knowledge Product Development: Analysis and Evidence 

• Work closely with PSI advisors to define, develop, and deliver product branding for strategic analytic knowledge products (e.g. showcasing our civil society mapping expertise) 

• Ensure that flagship studies, reports, and assessments are accessible, well-branded, and aligned with PIN’s learning, influencing and/or positioning agenda. 

• Work with regional advisors, M&E, PSI and other relevant colleagues to identify opportunities for aligning analyses planned by PIN’s country programmes with the product brands 

• Support finalisation of selected publications and analyses, including drafting or editing executive summaries to enhance strategic messaging, working with Graphics colleagues to create high quality visuals, collaborate with PSI advisors on the development of capability statements, etc. 

• Support the development of dissemination strategies for each of the analysis product brands and integrate with the RDD Content Plan. 

• Work in coordination with HQ and regional MEAL teams to align product planning, content finalisation, and communications timelines via centralised tracking tools and shared backstopping mechanisms. 

• Support PSI advisors and PIN leadership to develop and publish key though leadership pieces (blogs, opinion pieces, etc.) that are grounded in PIN’s expertise.  

Knowledge Product Development: Programmatic Approaches 

• Collaborate closely with Advisors to co-develop and refine the identity and communication strategies for PIN’s key flagship approaches and methodologies. 

• Coordinate with graphics teams to design compelling, high-quality visual materials tailored to each product’s goals and audience. 

• Ensure that all communication outputs align with the growth and strategic positioning of each product as well as pillar strategies. 

• Advise and strengthen capacities of relevant CP counterparts on branding their products (incl. design and communication strategy), in line with aligned with PIN’s learning, influencing and/or positioning agenda. 

• Upon request, work with CP Communications teams to strengthen capacities in strategic communications for their branded products and analyses created in CP. 

Support to Strategic Communications 

• In collaboration with PIN’s Institutional Relations Department (IRD) and product leads, manage a roster of international and regional editors, journalists, and thematic content creators. With IRD and PSI’s support, pitch thought-leadership products and secure speaking engagements. 

• Work with PSI, Institutional Relations and Communications Departments coordinate our global communications priorities structured by the Content Plan. 

Main Requirements:

• At least 5 years experience leading knowledge management planning and strategy implementation for international development and/or humanitarian response contexts INGOs. 

• Experienced in developing key messaging and communication strategies to launch products: digital products or otherwise 

• Experienced in pulling out key messages from technical documents 

• A good eye for design and experience working with graphic designers 

• Experience using Adobe Creative Suites would be an advantage 

PIN Offers:

• Flexible work (part-time/full-time options available);
• Home based or PIN´s HQ based;
• Salary according to the PIN salary scale dependent on the cost of living in the specific home location;
  • Time off and Rest:
• 25 days of annual leave
• 3 sick days;
  • Professional Development:
• Free access to e-learning sites;
• Global PIN´s Induction Training;
• Access to PIN Learning Hub;
• Individually tailored capacity-building opportunities;

How to apply:

If you are interested in this position, send us your CV and short cover letter via our application form.

Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.

People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and committed to promoting the welfare of children and adults with whom People in Need involves. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp). People in Need Staff will undertake the appropriate level of training.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.